"I have been most impressed by Jan’s ideas, energy, dedication, initiative and professionalism. Jan successfully develops and instructs customized materials which address our concerns and, most importantly, meet our goals."

Tracy L. White, SPHR, CAE, CMP

Director of Human Resources

Clark Nuber P.S.

Jan has a proven track record! She has earned the Certified Speaking Professional (CSP) designation—the speaking industry’s international measure of speaking experience and skill. By meeting strict criteria, fewer than 15% of the over 5,000 members of the International Federation of Professional Speakers have achieved this designation.

"Jan looks and sounds like Mary Tyler Moore—the same enthusiasm.

I felt like I'd spent the day with a friend."

David Bergh

Tacoma News, Inc.


Right there on the cutting edge, Jan established the firm, J'Ambry. Referred to in the Seattle Times as a "pioneer in the image industry" and "the most frequently-quoted image professional in the Northwest," she was a popular guest on television and radio and in constant demand as a speaker. Eventually, her clients asked her to expand her topic to include interpersonal skills. As much as she had enjoyed image consulting, this really excited her!

"From our very first telephone conversation, I knew that we had struck gold! Your eagerness to put together a relevant and fun session for our groups was apparent from the start. Your ability to customize materials and topics in order to pinpoint the exact concerns of our teams was greatly appreciated. You were easy to contact and made the planning process effortless."

Laurie J. Hopkins
Manager, Human Resources
Alliance Machine Systems International, LLC


To complete this transition, Jan joined the then most respected public seminar company, CareerTrack. As a highly-rated trainer, Jan toured the United States, Canada, Ireland and the United Kingdom conducting communication skills and design seminars for five years.

"Our employees were struck by how well Jan related the content of her Customer Service training to their everyday jobs. She worked hard to understand the business and their specific needs and challenges.  I was personally impressed that she kept the entire group engaged considering we had such a large cross-section of experience and knowledge in the room."

Chris Nelson

Delivery Director

CBRE Integrated Occupancy Services

Respected by her peers, Jan served as the president of the award-winning National Speakers Association Northwest. Jan's also been quoted—or authored articles—in The Wall Street Journal, Christian Science Monitor, Seattle Times, Seattle Post-Intelligencer, News Tribune and Puget Sound Business Journal. Suddeutsche Zeitung, the largest daily paper in Southern Germany, featured a series of articles in which Jan offered her professional evaluation of political candidates based on viewing video clips. Jan's favorite? Gerhard Schroeder who was elected chancellor soon thereafter!

"Thank you for your sincere interest in learning more about our firm and the class participants before, during, and after the event! I was impressed by the level of engagement at our recent training, and look forward to a continued, rewarding working relationship!"

Sarah Baltzell SPHR

HR Director, Peterson Sullivan LLP

Certified Public Accountants

Jan has walked in many of your shoes. She worked her way through school as a lifeguard, salesperson, waitress and secretary. After graduating from Washington State University with a Bachelor of Arts in English and Fine Arts, Jan worked as a teacher, writer, graphic designer, newsletter editor, photographer's model, actress in television commercials and industrial films, salesperson, retail manager, image consultant, speaker, trainer, business owner and road warrior.

“You have the ability to communicate effectively with a wide variety of personalities and have been enthusiastically welcomed by Service Center Managers and Associates alike. And, you are a pleasure to work with!”
Christina Ide CCP, SPHR
Director of Marketing and Sales Development
North Coast Electric Company

 

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© Jan M. McLaughlin 2007-2016     206.818.6689                 
    Jan@YourCommunicationConnection.com